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From alerts to action: Building a feedback loop

By GrowthViber Team

Real-time alerts are powerful, but they're just the beginning. The key is turning those notifications into a systematic feedback loop that accelerates your path to product-market fit.

The alert-to-action framework

Every alert should trigger a decision:

  1. Observe - What just happened?
  2. Hypothesize - Why did it happen?
  3. Act - What should you test next?
  4. Measure - Did it work?

Types of actionable alerts

Not all alerts deserve the same response. Here's how to prioritize:

High-priority alerts

  • First conversion from a target company - reach out immediately
  • User exploring a new feature - watch session replay, gather feedback
  • Repeat visitor not converting - identify friction points

Medium-priority alerts

  • Traffic spike - investigate source, prepare for scale
  • Feature adoption - document use case, expand functionality

Building your playbook

Document what you learn from each alert. Over time, you'll build a playbook of responses that turns real-time data into repeatable growth.

Closing the loop

The best feedback loops are closed loops. Track the outcome of every action you take in response to an alert, and refine your playbook continuously.